Get Started with the Community Health Access Program

Welcome to Kaiser Permanente’s Community Health Access Program. You are enrolled in the Kaiser Permanente MD Gold Value 0/20/Vision or VA Gold 0/20/Vision health plan for your coverage. This covers preventive care, medication, vision services, limited dental coverage and more. To make things easier, many of our locations have lab, X-ray, and pharmacy services all in one place. And if you can’t come in during the day, some facilities offer evening and weekend hours. Learn more about the facilities in your area here.

Take action: If you are new to Kaiser Permanente and/or the Community Health Access Program, click here to learn more about Kaiser Permanente and get the most out of your health care benefits.

Benefits: For full benefit details, visit the Community Health Access Program Benefits page.

Monthly Payment: There is no monthly payment required. Kaiser Permanente will subsidize the full monthly premium. There are low or no costs for most covered services at Kaiser Permanente facilities.

Reapply to remain in the Community Health Access Program

Community Health Access Program members whose subsidy will expire on December 31, 2023, should have received reapplication information. This information allows us to determine if you’re still eligible for the program. You MUST provide Kaiser Permanente the completed and signed form, proof of household income, and other applicable documents by October 2, 2023.

If you don’t reapply, you won’t be eligible for financial help through the Community Health Access Program starting January 1, 2024.

You can download the Subsidy Eligibility Form for Reapplication here:

Subsidy Eligibility Form for Reapplication (English) – Maryland | Virginia
Formulario de Elegibilidad para Volver a Solicitar el Subsidio (Español) – Maryland | Virginia

If you don’t reapply and want to remain in the Community Health Access Program, you can reapply during Open Enrollment.

Act for a Family Member

If you have your own kp.org member account, you can help certain family members with their health care by making appointments, looking over most of their test results, emailing their doctor, and more. For more information, go to Act for a Family Member.

If you do not have a kp.org member account and would like to act on behalf of someone who is a Kaiser Permanente member, you can set up a non-member caregiver account. Set up your account here.

Add a Family Member

Kaiser Permanente CHAP members who want to add an eligible family member to their existing account should use the Account Change Form – Maryland | Virginia

If you need extra support, we’re here to help

Good health requires more than just health care. If you need access to resources such as food or housing, we can help. Thrive Local Connections connects you to support in your community confidentially and at no cost regardless of immigration status. Call us at 1-800-443-6328 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. Eastern time or visit kp.org/socialhealth.

Important documents

Summary of Benefits and Coverage — select Maryland or Virginia, then choose the Kaiser Permanente MD Gold Value 0/20/Vision or VA Gold 0/20/Vision plan under Plans Offered by Kaiser Permanente. This provides a summary of what is covered and what it costs.

Combined Membership Agreement, Disclosure Form, and Evidence of Coverage — select Maryland or Virginia, then choose the Kaiser Permanente MD Gold Value 0/20/Vision or VA Gold 0/20/Vision plan under Plans Offered by Kaiser Permanente. This provides detailed information about covered benefits and services not covered.

First Steps to Getting Started — Refer to the Onboarding Flyer to get the most out of CHAP.

Find a Hospital or Medical Office Location near you — Refer to the hospital/medical office locations brochure to get care when you need it. There are many locations to choose from, it’s easy to find one near work or home. We offer same-day, next-day, after-hours, and weekend services at many of our locations.

Note: These documents show copayments for services under the Kaiser Permanente MD Gold Value 0/20/Vision or VA Gold 0/20/Vision plan, but membership in the Community Health Access Program includes financial assistance. Under the Community Health Access Program, you do not have to pay out-of-pocket costs for most of your covered services at Kaiser Permanente’s medical offices and hospitals.

* Continued eligibility for the CHAP is not guaranteed. We reserve the right to close enrollment or change the CHAP eligibility rules at any time. If you are approved for the CHAP subsidy, the subsidy period is limited, and we will contact you in the future to confirm that you still qualify.