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CHP+ Member Resources

Update your address and phone number

It is important to make sure Health First Colorado Enrollment has the right contact details for you. This will help you get important updates about your health care coverage. To update your contact information, call Health First Colorado Enrollment at 303-839-2120, or visit Colorado.gov/PEAK.

Need help with CHP+ eligibility or enrollment?

After you are approved for CHP+, a health plan is selected for you. If you are not assigned to Kaiser Permanente and you want to be enrolled with our plan, you may change your health plan. You have 90 days to select a different health plan after you’re approved for CHP+. If you have any problems with your CHP+ eligibility or enrollment, please call Health First Colorado Enrollment at 1-888-367-6557 or 303-839-2120.

Kaiser Permanente CHP+ Member Resources

At Kaiser Permanente, we’re glad to serve as your CHP+ provider and look forward to a long and healthy partnership with you. To make the most of your membership we encourage you to review these documents about your health plan.

  • CHP+ Plan Provider Directory — your guide to Kaiser Permanente medical offices, providers, facilities, and more for CHP+ members.
  • CHP+ Plan Formulary — your guide to prescription drugs covered by Kaiser Permanente.
  • CHP+ Evidence of Coverage — also known as the CHP+ Member Handbook, your guide to Kaiser Permanente’s covered services and important Member information, including:
    • Access to care scheduling guidelines – page 28
    • Member’s rights and responsibilities – page 84
    • Information on filing a complaint or appeal – page 87
  • CHP+ Plan New Member Guide — your guide to choosing a doctor, finding a medical office, making an appointment, and more.
  • Colorado.gov/PEAK — your resource to manage your account, and make updates to your phone number or address.
  • Colorado Crisis Services — services are available 24/7.
  • CHP+ Members — go to college or career school for free. To see if you qualify, fill out the free application for Federal Student Aid (called FAFSA) or visit My Colorado Journey for more information.

If you would like to request a paper copy, please call Member Services at 303-338-3800 (TTY 711).

Kaiser Permanente Expecting or Pregnant Member Resources

As you prepare to welcome your new baby, we’re here to give you the care and support you need for a happy, healthy pregnancy. You’re bound to have a lot of questions, and we have answers, articles, videos, checklists, and resources to guide you through your pregnancy.

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