Welcome to Kaiser Permanente’s Community Health Care Program

You are enrolled in the Kaiser Permanente Platinum – 90 HMO health plan.

This plan covers preventive care, medication, pediatric dental coverage and vision services (up to age 19), and more. To make things easier, many of our locations have lab, X-ray, and pharmacy services all in one place. And if you can’t come in during the day, some facilities offer evening and weekend hours.

Take action: If you are new to Kaiser Permanente and/or the Community Health Care Program, click here to learn more about Kaiser Permanente and get the most out of your or your child/children’s health care benefits. Create an account so you can register to securely access many time-saving tools and resources and manage your or your child/children’s health online. If you need help setting up your kp.org account, you can call Member Services at 1-800-464-4000 (TTY 711). **

Benefits: For benefit details, visit the Community Health Care Program Benefits page.

Monthly Payment: There is no monthly payment required. Kaiser Permanente will subsidize the full monthly premium. There are low or no costs for most covered services at Kaiser Permanente facilities.

Act for a Family Member

If you have your own kp.org member account, you can help certain family members with their health care by making appointments, looking over most of their test results, emailing their doctor, and more. For more information, go to Act for a Family Member.

If you do not have a kp.org member account and would like to act on behalf of someone who is a Kaiser Permanente member, you can set up a non-member caregiver account. Set up your account here.

Add a Family Member

Kaiser Permanente CHCP members who want to add an eligible family member to their existing account should use the Account Change Form .

If you need extra support, we’re here to help

Good health requires more than just health care. If you need access to resources such as food or housing, we can help. The Community Support Hub connects you to support in your community confidentially and at no cost regardless of immigration status. Call us at 1-800-443-6328 (TTY 711), Monday through Friday, 8 a.m. to 5 p.m. pacific time or visit kp.org/socialhealth.

Important documents

Summary of Benefits and Coverage — This provides a summary of what is covered and what it costs.

Combined Membership Agreement, Disclosure Form, and Evidence of Coverage — This provides detailed information about covered benefits and services not covered.

Note: These documents show copayments for services under the Kaiser Permanente Platinum 90 – HMO plan. Under the Community Health Care Program, you do not have to pay out-of-pocket costs for most covered services at Kaiser Permanente’s medical offices and hospitals.

* Continued eligibility for the Community Health Care Program is not guaranteed. We reserve the right to close enrollment or change the CHCP eligibility rules at any time. If you are approved for CHCP, the subsidy period is limited and we will contact you in the future to confirm that you still qualify.
** These features are available only for care at Kaiser Permanente facilities. Due to privacy laws, certain features may not be available when they are being accessed on behalf of a child 18 or younger, and your child’s physician may be prevented from disclosing certain information to you without your child’s consent.